Our Values

We are committed to:

1 Developing and valuing each member of staff - we not only invest in our staff members but also encourage personnel to stay healthy and volunteer for good causes. Check out some of our staff profiles to see who volunteers and stays active and see the join us section for more information about the benefits of working for Coachwise

2 Operating in a fair, ethical and equitable manner - we believe that equality and fairness in the workplace is good management practice and makes sound business sense.

3 Maintaining and developing processes and technology that ensures we are fit for purpose. We comply with relevant legislation and best-practice standards that add value to our business. These include:

• Marketing Standards: As a member of the Direct Marketing Association (DMA), Coachwise complies with the DMA’s Code of Practice, the Consumer Protection (Distance Selling) Regulations 2005, E-commerce Regulations 2002, Payment Card Industry Data Security Standards, Privacy and Electronic Communications Regulations (2003), Communications Act 2003
• Reducing our carbon footprint: Our environmental policy is in line with the government’s Waste Strategy 2000. We recycle and have agreements in place with 'green' suppliers. We also have a green travel plan approved by the City Council and encourage staff to join Cyclescheme, supporting the government’s cycle to work initiative.
• As an awarding body, we are recognised and monitored by the Office of Qualifications and Examinations Regulator (Ofqual)
• Intellectual property: We adhere to relevant legislation including the Copyright Designs and Patents Act 1988 and the Trade Marks Act 1994. We are members of the the Publisher's Association.
• Technology and data standards: we comply with ITIL best practice industry standards for technology related services. We ensure all users comply with legislation relating to the storage, use, transmission and collection of computer data.