Client
The RFU
The Job
The RFU required a tried and tested storage and despatch service for its array of course resources and promotional materials.
The Solution
Coachwise worked alongside the RFU team to implement a warehousing and despatch operation for its materials and resources.
Coachwise has developed a portal for the RFU giving its staff full visibility of the RFU warehouse in the Coachwise premises from its desks in Twickenham. This enables RFU staff to manage its stock and process orders in a virtual warehouse environment. The portal is an easy-access web service provided to clients who opt for the Coachwise warehousing solution.
Coachwise's warehousing solution includes stocktaking and reporting services where required.
The Results/Benefits
Integration with the warehousing solution ensures a smooth-running operation of the fulfilment and storage of course resources, which is of immense value to the Rugby Football Union. The solution provides the RFU with the opportunity to outsource the work and to benefit from Coachwise’s established processes and procedures for stock management and fulfilment, including our unique portal system that allows clients to manage stock remotely.
What the Client Says
"The RFU is pleased to work in partnership with Coachwise for the provision of warehousing and fulfilment of Community Rugby promotional and educational resources and products. Coachwise offers an excellent service, where processing of orders is key to meeting the requirements of RFU customers, whether it be a send-out of promotional items for an event or delegate packs for RFU courses. Coachwise’s dedicated portal system ensures that any queries are raised and resolved in a timely manner."
Jessica Mills, Administration and Resources Manager, The RFU
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